Primary Customer Login
Check Claim Status, Pay Your Bill, Submit a Claim, Find Benefit and Plan Information & Self Service
Non-Primary Customer Login
If you are a customer that is 18 or older, but are not the primary, please log in or create a login here.
The Federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that dependents over the age of 18 must be able to privately access healthcare information.
Here For You
Wondering about a Credit Card or Bank Charge from Us? We want to make sure each voice is heard. You may call us at:
Call Center Hours:
M-F / 7:00 am – 5:00 pm CST
Individual EyeMed Billing:
AARP EyeMed Billing:
AON Retiree EyeMed Billing:
Health Claims & Benefits Option 1:
LifeShield Health Claims & Benefits Option 2:
Customer Document Uploader
InsuranceTPA privacy rule is established to protect written, spoken and electronic information. Any health or financial information collected will be secured by our Privacy Rule to assure that policyholders information is properly protected.
Forms & Notices
C&F Cross Product Update
COVID-19 Consumer Notices
HIPAA Authorization Form
Everence Exclusions and Limitations
NM Fire Emergencies Memo 5.17.22