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If you are a customer that is 18 or older, but are not the primary, please log in or create a login here.
The Federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that dependents over the age of 18 must be able to privately access healthcare information.

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Wondering about a Credit Card or Bank Charge from Us? We want to make sure each voice is heard. You may call us at:

Call Center Hours:
M-F / 7:00 am – 5:00 pm CST

Premium Billing Option 2:

Individual EyeMed Billing:

AARP EyeMed Billing:

AON Retiree EyeMed Billing:

Health Claims & Benefits Option 1:

LifeShield Health Claims & Benefits Option 2:

For LifeShield Short term Medical policies, previously administered International Benefits Administrators please call 1-844-316-7944

Customer Document Uploader

InsuranceTPA privacy rule is established to protect written, spoken and electronic information. Any health or financial information collected will be secured by our Privacy Rule to assure that policyholders information is properly protected.


Claim Forms

Insured Self Claim Submission Forms

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Simply log in to view a copy of your Plan Benefits Page

PPO Network Lookup

Locate a doctor, clinic or hospital that you prefer to use.

Forms & Notices

C&F Cross Product Update

COVID-19 Consumer Notices

HIPAA Authorization Form

InsuranceTPA.com Overlapping Policy Guidelines

Privacy Notices

Everence Exclusions and Limitations

NM Fire Emergencies Memo 5.17.22

EyeMed Vision Plan Medigap Guide:

A Guide to Health Insurance for People with Medicare

Please make sure to read your certificate of insurance completely and thoroughly.

Note: Benefits and Eligibility can not be guaranteed. Services are subject to the plan limitations and exclusions at the time claims are received.