Primary Customer Login

Check Claim Status
Pay Your Bill
Submit a Claim
Benefit and Plan Information
Self Service

Explanation of Your Benefits

Non-Primary Customer Login

If you are a customer that is 18 or older, but are not the primary, please log in or create a login here.
The Federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that dependents over the age of 18 must be able to privately access healthcare information.

PPO Network Lookup

Locate a doctor, clinic or hospital that you prefer to use.

Claim Forms

Insured Self Claim Submission Forms

Check Your Benefits

Simply log in to view a copy of your Plan Benefits Page

HIPAA Authorization Form

HIPAA Form for the Authorization to Disclose Protected Health Information

C&F Cross Product Update
Important COVID-19 Consumer Notices

Click above to view notices on COVID-19

Please make sure to read your certificate of insurance completely and thoroughly!

Note: Benefits and Eligibility can not be guaranteed over the phone. Services are subject to the plan limitations and exclusions at the time claims are received.